Find out when the Driving Standards Agency (DSA) customer service centre and driving test centres are open over Christmas and New Year.
Online services available as normal
DSA's online services will be available throughout Christmas and the New Year at direct.gov.uk/drivingtest. You can book, check, change or cancel your:
- theory test, 24 hours a day, seven days a week
- practical test, between 6.00 am and midnight, seven days a week
Friday 23 December 2011
- DSA is operating as usual
- DSA's customer service centre will be open from 8.00 am
Monday 26 December 2011
- Monday 26 December is a public holiday, so DSA's test centres and customer service centre will be closed
- online services will be available
- automated telephone lines for general information such as fees, and interactive voice recognition to change an existing practical test will be available from 6.00 am to midnight
Tuesday 27 December 2011
- Tuesday 27 December is a public holiday, so DSA's test centres and customer service centre will be closed
- online services will be available
- automated telephone lines for general information such as fees, and interactive voice recognition to change an existing practical test will be available from 6.00 am to midnight
Wednesday 28 December 2011
- DSA's driving test centres in England and Wales will be closed - test centres in Scotland will be open
- DSA's customer service centre will be closed
- online services will be available
- automated telephone lines for general information such as fees, and interactive voice recognition to change an existing practical test will be available from 6.00 am to midnight
Thursday 29 December 2011
- DSA is operating as usual
- DSA's customer service centre will be open from 8.00 am
Friday 30 December 2011
- DSA is operating as usual
- DSA's customer service centre will be open from 8.00 am
Monday 2 January 2011
- Monday 2 January is a public holiday, so DSA's test centres and customer service centre will be closed
- online services will be available
- automated telephone lines for general information such as fees, and interactive voice recognition to change an existing practical test will be available from 6.00 am to midnight
Tuesday 3 January 2012
- DSA's driving test centres in England and Wales will be open - test centres in Scotland will be closed
- DSA's customer service centre will be open from 8.00 am
Wednesday 4 January 2012
- DSA is operating as usual
- DSA's customer service centre will be open from 8.00 am
Changing or cancelling a driving test without losing your fee
The quickest and easiest way to change or cancel a theory or practical driving test is online at direct.gov.uk/drivingtest.
The last date to change or cancel a test online booked for 3 January 2012 without losing your fee is 28 December.
If you change or cancel a test booked for 3 January by phone, you need to do it on or before Friday 23 December, as DSA's customer service centre is then closed until 29 December.
